Returns & Refunds
Due to the intimate nature of the products, we cannot accept returns unless the product is defective. If a product is found to be defective, please inform us within 10 days of receiving the product to obtain a product return form. A replacement product will be shipped to you free of charge.
Unable to accept returns for the following reasons but not limited to;
- Used merchandise will not be eligible for returns due to health and safety reasons.
- Damaged packaging
- Articles of clothing, lingerie, latex accessories or costumes
- Any product that is missing components, accessories, or any other piece included in original condition
- Products which are not in the manufacturer’s original packaging
- Items with an expiration date such as personal lubricants and other topicals, contraceptives, and edible items.